1. Cancellation / Inclement Weather Policy: As the client you have up until the time that we arrive at your party location to cancel due to weather conditions. Upon cancellation you will forfeit your non-refundable deposit. Once the attraction has been delivered and set up there are no refunds due to weather after that point.
2. Delivery / Pick up Time: Depending on our delivery schedule we reserve the right to arrive up to 2 hours prior to your rental start time (no additional charge) and pick up the equipment up to 2 hours after your rental end time (no additional charge).